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Fix times, breaks and pay on a timesheet

Fix a clock-in or clock-out time, adjust breaks, change the position, or override pay rates on a timesheet before you approve it.

Clocked times aren't always right. Someone forgets to take a break, clocks off late, or you need to correct the position or the pay. Open a timesheet and you can fix all of it before you approve. Editing happens in the timesheet details, on the Timesheet and Overview tabs.

Who this is for

Owners and managers using the Shiftly web platform to run your business.

Before you start

  • You're an owner, or a manager whose access includes editing Timesheets. To see and change rates you also need access to Pay & labour cost.
  • Open Time → Timesheets, then select a row to open it. To find the right one first, see Reviewing timesheets.
  • The times, breaks, position and date can be changed while a timesheet is pending. Once it's approved or rejected they're locked until you reopen it. Rates can be changed while it's pending or approved. A timesheet that has been posted to payroll is locked.

Adjust times and breaks

Open the Timesheet tab. This is where you correct what was actually worked. Your changes save on their own as you go: the footer says Saving… and then All changes saved.

The Timesheet tab for Louis Pasteur, with the scheduled shift in a banner, a Use scheduled times link, position and date fields, a start of 09:00 with Clocked on 9:19am underneath, a 30 minute break, and an end time with a Reset to 5:00 PM link

Change the position or date

Use Position to move the shift to a different position (which can change the pay rate), or Date to move it to another day. Moving the date keeps the same start time and length.

Adjust the start and end

Edit the Start and End times. The hours beside the end time update as you type. The end must be after the start, and the two can't be more than 24 hours apart.

When the shift was rostered and a time doesn't match the roster, a Reset to link appears beside it (for example Reset to 9:00 AM). Each side resets on its own, so you can fix a late start without touching the finish. Once a time differs from what the employee actually clocked, the clocked time shows underneath, such as Clocked on 9:19am, so you never lose the original.

Use the scheduled times for everything

If the timesheet belongs to a rostered shift and doesn't match it, the Scheduled banner at the top shows the rostered day and times. Select Use scheduled times and confirm with Reset to set the start, end and breaks to the roster in one go.

Edit, add or remove breaks

Each break shows its start, end and length. Adjust the times directly, select Add break to record one that was missed, or select the minus control to remove a break (you'll be asked to confirm). Breaks can't overlap, and each needs both a start and an end.

If the shift was rostered with a break that wasn't clocked, it shows as Not recorded with its own Add break button, which adds it back at its rostered time.

Turn on No break taken if the employee worked straight through. The rostered break then isn't deducted from their hours.

If a shift falls on a public holiday, a Did not work (public holiday) switch also appears. It pays ordinary hours for a rostered public holiday the employee didn't work, and it's only available for full-time and part-time employees.

Approve when you're done

On a pending timesheet, select Approve in the footer to save any last changes and approve it. If a time or break isn't valid, the footer says Fix shift times to approve or Fix break times to approve in red instead, and you can't approve until it's fixed.

Timesheets matched to the roster at clock-out

If a location matches entries to the roster automatically when staff clock off, the top of the Timesheet tab says which times were changed, for example "Start and finish matched to the roster at clock-out, within this location's 10 minute variance". Select Use clocked times to put back what the employee actually clocked. See Add and set up your locations to turn this on or off.

Reopen an approved timesheet

Times and breaks are locked once a timesheet is approved. The Timesheet tab says Approved and locked. To change them, select Reopen for editing. The timesheet goes back to pending, and you'll need to approve it again when you're done.

A rejected timesheet works the same way. Its Timesheet tab says Rejected and locked, and Reopen for editing puts it back to pending.

An approved timesheet on the Timesheet tab showing an Approved and locked notice with a Reopen for editing button, and the start, break and end fields greyed out, with Clocked on 6:24am and Clocked off 2:33pm underneath

Check where they clocked on and off

The Clock in/out map tab shows the time the employee clocked in and out, how far from the location they were each time, and pins on a map for both points. It's a quick way to confirm someone was on site.

The Clock in/out map tab showing clock in at 09:19, 14m away, and clock out at 17:52, 30m away, with Not captured photo placeholders and a map with Sign in and Sign out pins

If the clock-out was further away than the location's clock-in boundary, the distance is highlighted with an Outside the …m boundary warning.

Clock out at 19:26, 415m away, with a warning reading Outside the 200m boundary

Each side also has a space for a photo. Photos are taken when staff clock in and out on a venue kiosk that has Require a photo at clock in and out turned on, and they're kept for 90 days. Otherwise you'll see Not captured, or Camera unavailable if the kiosk couldn't take one. See Set up a clock-in kiosk.

A Web badge means the employee clocked in or out from a web browser. Timesheets you add by hand have no clock-in location.

The Tasks and Comments tabs are marked Coming Soon and aren't available yet.

Adjust the pay breakdown

Open the Overview tab to see how the pay is built up: the hours at each rate, any allowances, super and the total. The figures at the top show total hours, paid hours, break time and the effective hourly rate.

Override a rate

Select a rate in the breakdown to edit it, type the new amount, and press Enter (or Tab to move to the next rate, or Escape to cancel). The cost and totals recalculate as you go. Select Save rates to keep your changes, or Discard to drop them.

The Overview tab with the weekday rate edited to $32.50 in red, the cost recalculated to $272.02, and Discard and Save rates buttons in the footer

Recalculate after a manual change

Once you've saved a rate, the timesheet shows Rates manually adjusted. Your rate is kept even if you change the times later: Shiftly works out the new hours and applies your rate to them. To drop the manual rates and rebuild them from the award, select Recalculate rates and confirm.

The Overview tab after saving, with a Rates manually adjusted notice and a Recalculate rates link above the pay breakdown

The breakdown total is shown excluding super. The super contribution is listed on its own line so you can see it, but it isn't added into the total.

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