ShiftlyGuides

Inviting managers

Invite someone to help manage your business, and choose which venues they cover and what they can see and change.

Invite someone to manage your business alongside you. You choose which venues they cover and what they're allowed to see and change, and they get an email to sign in and get started.

Who this is for

Owners, and managers whose access includes editing Manage team access.

Before you start

  • Open the account menu (your initials, top right) and choose Manage Access.
  • To give manager access to someone who already works for you, use Make a staff member a manager instead. Their details are filled in for you.

Invite a manager

Fill in their details

Select Share access to followed by your business name, then enter the person's First name, Last name and Email on the Add manager page.

Under Locations, leave All locations on to give them every current and future venue. Switch it off to choose venues one by one: every venue is listed switched on, so turn off the ones they shouldn't manage.

The Add manager page with first name, last name and email fields, the All locations switch turned on, and the start of the Roles and permissions grid

Choose what they can do

Roles & permissions sets what they can see and change. Everything starts ticked, so untick what they shouldn't have. The areas are:

  • Scheduling: Roster, Timesheets, Leave
  • People & pay: Employee profiles, Pay & labour cost, TFN & bank details, Sign-in code recovery
  • Business: Pay rules, Business settings, Manage team access, Kiosks
  • Insights: Sales figures
  • Communication: Messaging

Each has a View and an Edit box. Ticking Edit turns View on too, and clearing View clears Edit. If you're a manager yourself, you can only give access you have.

Select Send invite. They'll get an email with a link to sign in.

Track the invite

The person appears on the Shared Access list. If they don't have a Shiftly account yet, their status is Pending until they accept. If the email already belongs to someone with a Shiftly account, they get access straight away and show as Active.

The Shared Access list showing a pending invite for Jordan Reyes above the business owner

You can't invite yourself, or anyone who signs in to your business's own account, as a manager. To change or withdraw an invite later, see Change or remove a manager's access.

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