Positions & classifications
Create the roles you roster against the award — position groups, pay above the award rate, scheduler visibility, and classification levels.
Positions are the roles you roster against — Barista, Bartender, Waitstaff, and so on. Each position belongs to a position group (which ties it to an award classification) and can carry a pay rate above the award. This guide covers the positions list, creating a position, and viewing its award levels.
Who this is for
Owners and managers using the Shiftly web platform.
Before you start
- Open Positions from the main navigation.
View your positions
The Your positions table lists each position with its name, description, and rate increase (the amount paid above the award), plus Edit, View Award, and Delete actions.

Create a position
Enter the details
Select Create new position. Choose a Name — this is the position group, which maps the role to an award classification. (Start typing to search; if your role isn't listed you can create a new group on the fly.) Optionally add a position nickname, write a description, and use "Would you like this position to be visible on the scheduler?" to control whether it appears on the roster grid.
Select Continue.

Set pay above the award
If you pay above the award rate for this position, enter the extra amount per hour. For example, if the award rate is $32/hr and you want to pay $35/hr, enter 3. Leave it at 0 to pay the award rate. Every employee in this position receives the extra amount on top of their award rate.
Select Complete to create the position.

Edit or delete a position
Use Edit on a position's row to change its details or rate, and Delete to remove it. Deleting warns you that shifts currently associated with the position will be deleted, but timesheets will remain. A position can't be deleted while it still has upcoming shifts — remove those shifts first.
View the award levels
Select View Award on a position to see its classification. The levels page shows which stream the position group sits under (a link out to the Fair Work award) and the award definition of each classification level.

Related
Locations
Add and edit the places your team works — addresses, timezones, clock-in boundaries, default shift times, public holidays, and employee-app settings.
Projects
Track work and labour cost against jobs or projects — create them, assign staff, set budgets and colours, and archive the ones you no longer use.