Editing business details
Rename your business, change the award that covers it, or delete it.
Your business name and award live on the Business details page. This guide covers renaming the business, switching its award, and deleting it.
Who this is for
Owners and managers using the Shiftly web platform.
Before you start
- Open the account menu (your initials, top right) → Business settings, then choose Business details.
Rename your business
Edit the name and save
On Business details, change the Business name field and select Save.
If your business and its first location share the same name, renaming the business renames that location too, so they stay in sync.
Change the award
The award drives automatic pay interpretation, so changing it is a significant, destructive change.
Select a different award
On Business details, pick a different award — either from the supported cards or by searching in Search for your award — then select Save.
Confirm the destructive change
Because the award changed, Shiftly asks you to confirm. The warning reads: "This is a destructive change. Staff will need to be reclassified, positions and shifts under current awards will be hidden." Select Continue to apply the change, or Cancel to keep the current award.
After changing the award, reclassify your staff and review your positions — anything tied to the previous award no longer shows against the new one.
Delete the business
Open the delete confirmation
At the bottom of Business details, select Delete this business. A confirmation appears: "This cannot be undone." Select Delete to remove the business, or Cancel to keep it.
Deleting a business is permanent. It also disconnects any linked Xero organisation and cancels the business's Shiftly subscription. After deletion you're returned to the business selector.