What syncs with Xero
A reference for which data flows between Shiftly and Xero, in which direction, and when.
Once Xero is connected, Shiftly and Xero share data in a few specific ways. This reference explains what flows where, and when.
Who this is for
Owners and managers using the Shiftly web platform with Xero connected.
How the data flows
| Data | Direction | When |
|---|---|---|
| Pay configuration (earnings rates, accounts) | Shiftly → Xero | Used when timesheets are exported; missing rates are created in Xero automatically. |
| Employees | Xero → Shiftly, then Shiftly → Xero | Pulled in when you connect; pushed back to Xero (created or updated) during onboarding and when timesheets are posted. |
| Leave types | Xero → Shiftly | Pulled in on connect, and whenever you choose Refresh leave catalogue on the connection. |
| Leave balances | Xero → Shiftly | Read from Xero per employee while a connection is active — Shiftly's own balances are hidden in that case. |
| Leave applications | Shiftly → Xero | Pushed when you approve a leave request; a cancelled request is removed from Xero. Sync status shows on the request, with a retry if it fails. |
| Timesheets & estimated pay | Shiftly → Xero | Exported when you post timesheets — approved timesheets only. For awards Shiftly doesn't interpret, only worked time is exported (no pay breakdown). |
Good to know
- Shiftly produces estimates for Xero to finalise. Pay exported to Xero is calculated from approved timesheets for you to review and process in Xero — Shiftly doesn't run the pay run itself.
- Direction matters. Employees and leave types/balances come from Xero; timesheets, pay, and leave applications go to Xero.
- Leave balances follow the connection. While Xero manages leave, balances are shown from Xero across Shiftly — see Leave balances & catalog.
Related
Configuring Xero
After connecting Xero, set the pay calendar, wages and super accounts, and timesheet settings — and understand exactly what each choice does when Shiftly exports timesheets to Xero.
Reference
The quick-answer shelf — FAQs, fixes for common problems, plain-language definitions, and a running log of what's new in Shiftly.